Course Objectives:

Success in today’s rapidly changing and competitive environment depends upon being  able to sort and analyze information, rapidly assess a situation, and come up with correct and timely solutions and decisions. However, today’s professionals are often overwhelmed  by a mass of information from many sources. This workshop explains how to distinguish

between important and less important inputs and how to apply effective techniques to

the processes of problem solving. 

Training Content:

Drivers for Effective Problem Solving and Decision Making

- Motivating factors

- Ways of working

The Problem-Solving and Decision-Making Process

Types of Problems and Solutions

- Problem identification

- Causes of problems

Managing Information Inputs

- Gathering information

- Organizing and analyzing information

Creative Techniques for Problem Solving

Assessing Implementation

- Monitoring Results

- Getting Feedback

- Revolving Actions

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